Store Policy
Terms & Conditions
Shipping Information
Domestic Shipping within Greece is carried out by "Geniki Taxydromiki" Courier with a flat rate of 5 euros. Estimated delivery time is one working day after dispatch date. Estimated delivery times are provided as a guideline only and do not take into account possible delays caused by external factors or stock availability. Please be aware that we cannot deliver to post office boxes.
International Shipping is carried out by Golden Courier. Estimated delivery time is one (1) to five (5) working days after dispatch date (Flat rate of 15 euros) . Estimated delivery times are provided as a guideline only and do not take into account possible delays caused by external factors or stock availability. Please be aware that we cannot deliver to post office boxes.
Delivery Information
We aim to deliver your chosen items to the place and person of your choice, in perfect condition and in the shortest possible time. Our delivery service within Greece is carried out by "Geniki Taxydromiki" Courier. The cost of delivery is calculated at the time of the order and is clearly stated on your billing information summary.
Estimated delivery times are to be used as a guide only and commence from the dispatch date. We are not responsible for any delay caused by relevant custom authorities.
We insure each purchase during the time it is in transit until it is delivered to you. All orders require signature upon delivery, at which point responsibility for the products passes to you. If you have specified a recipient other than yourself, then their signature serves as evidence of fulfillment of the delivery and likewise transfers of the responsibility.
Please check the package is not damaged before signing.
Taxes & Duties
Delivery within the E.U. is not subject to duties or additional taxes. However, if you are a customer from a non-E.U. country, you might be asked to pay further duties at customs’ control. Cross-border deliveries are subject to possible inspection by the relevant custom authorities.
We have no control over possible additional charges or inspections.
Orders
All orders are subject to acceptance and availability. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order. Once you have placed an order you will receive an order confirmation e-mail acknowledging receipt of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it and are processing it.
We reserve the right not to accept your order in the event that the items ordered are out of stock or do not satisfy our quality control standards and are withdrawn by us.
Add an item to your shopping bag. A "mini basket" will appear, giving you an overview of all the items that you have placed in your shopping bag. When placing an order for a custom product, take into consideration that such products cannot be returned.
To complete your order, click on the “shopping bag” link at the top of the page to continue.
Payment
Payment can be made via PayPal and Credit or Debit Card. Payment can also be made upon delivery of the products.
In case your card company refuses or does not authorize the payment, then we are not liable for any delay or even non-delivery.
We accept Cash on Delivery only for deliveries within Greece with a total delivery with no extra fees.
Privacy Police
Personal data of our users are collected, used and protected by under the governance of the relevant Greek and European legislation and these Terms.
In order to provide you the best service possible, you might be asked to provide us, personal information such as your name, telephone number, e-mail etc. Personal data declared by our users / visitors is intended solely to ensure the operation of the respective service and are may not be used by third parties without complying with the applicable laws. The data requested by marilyglyptikanellaki.com is limited to the information necessary for the operation of its online store and the provision of the services offered in order to optimally serve it in accordance with the provisions of Law 2472 / 1997 on the protection of personal data, as well as Law 3471/2006 concerning the protection of data in the context of electronic commerce, as they apply each time.
Marilyglyptikanellaki.com may collect, store and process personal data of users / visitors of this site only if the above data is provided by interested parties voluntarily for the following purposes:
• for the provision of services chosen by users / visitors through this website (eg. marketing, information for new products, participation in competitions, etc.).
• for providing better service to users / visitors.
• for collecting feedback from users about feedback on the products and services
offered by marilyglyptikanellaki.com and their improvement based on the information gathered.
• to inform users / visitors about new marilyglyptikanellaki.com products after their consent.
• to inform users / visitors about marilyglyptikanellaki.com offers, as well as for any tenders, with their consent.
• for promotional reasons
• for marketing reasons and communication with users / visitors, with their consent.
• to improve the awareness of marilyglyptikanellaki.com.